How We Handle Your Information
This Privacy Policy explains, in plain language, what happens to your information when you visit this website. It sits alongside our Terms of Use, and together they set out how the site works and what you can expect from us.
Information We Collect
We keep the information we gather to a minimum. It generally falls into two groups:
- Details you choose to share, such as your name and email address when you send us a message or sign up for updates.
- Details collected automatically, such as your browser type, device, approximate location, the pages you view and how long you stay on them.
We do not ask for sensitive personal details, and we would ask you not to send them to us.
How We Use It
Your information helps us to:
- reply to your questions and feedback;
- understand which pages are useful and which need improving;
- keep the site secure and running smoothly;
- send updates, but only if you have asked to receive them.
Cookies
Cookies are small text files stored on your device. Some are essential for the site to load properly, while others help us see how visitors move around so we can make sensible improvements. You can block or delete cookies through your browser settings at any time, although a few features may not work as expected afterwards.
Sharing With Others
We never sell your personal information. We may share limited data with trusted service providers who help us host the site or measure visits, and they may only use it for that purpose. We will also disclose information where the law requires it. Some pages link to other websites, which have their own privacy practices that we do not control, so it is worth reading their policies too.
Keeping Your Data Safe
We use reasonable technical and organisational measures to protect your information from loss, misuse or unauthorised access. No online system is completely risk-free, but we review our safeguards regularly and keep data only for as long as it is genuinely needed.
Your Rights
Under UK data protection law, you can ask to see the information we hold about you, have it corrected or deleted, object to how it is used, or withdraw your consent. You also have the right to complain to the Information Commissioner's Office if you are unhappy with how your data has been handled.
Changes to This Policy
We may update this policy from time to time to reflect new practices or legal requirements. Any changes will appear on this page, so please check back occasionally.
Get in Touch
If you have a question about your privacy or would like to make a request, email us at info@mymosaicworkshop.co.uk or use our Contact page. We aim to respond promptly and helpfully.